Choosing where to have your car repaired is an extremely important decision which has lasting consequences.
Understandably, what matters to you is cost, trust, convenience, service and anything that affects your time and peace of mind.
However, there are additional things that matter and while they may not at first seem obvious they are in fact vitally important to you and your car - safety, quality, functionality, warranty and value. All these things are at stake when your car is being repaired. To learn more about the importance of choosing your own repairer go to our FAQs page and see 'Dealing with my insurance company'.
Of course, one never wants to pay more than one has to. But what does this mean and is it wise to place price before the safety and integrity of your car? Your car is the product of advanced and sophisticated modern technology. This technology is only understood by trained experts.
Many types of damage are too quickly judged to be minor by low-cost repairers, but what about secondary damage which can occur when the energy from a collision is absorbed by the hidden structure of the bodywork? What about those sensitive on-board systems that consist of electronic modules and mechanical units located behind exterior body panels? Can you be sure that their functionality has been checked and restored? When your car is returned, will it be able to perform as it did before the accident? Will it respond and be just as ready in a future accident?
Such insight into what might otherwise seem to be, on the face of it, even the most minor or cosmetic body repair is the foremost distinguishing factor of a skilled and manufacturer-trained professional - expert in the repair of the car you own.
After an accident, how else can your car be restored to as genuine and original condition as possible? How better can you protect the safety and the value of your car?
You always have a choice. Despite what you may hear from an insurance company, only you have the right to choose the expert to repair your car. Choose Exan. The manufacturer's choice.
If in an out-of-hours emergency you need to leave your car with us you can bring it to our secure 24-Hour storage centre near the services area at Junction 23 of the M25 Motorway:
All you want to know but never needed to ask... until now. Some useful information, advice and tips which put you in the driving seat...
My car has just been returned from Exan, I chose an Audi approved repairer, as I wanted the car returned to factory finish. I can highly recommend Exan.“ 14/03/18 - Stephen Barrett, Rickmansworth, WD3 Rickmansworth, WD3
Thank you so much for such an incredibly quick and efficient service! The car looks brand new. We will be sharing your details with everyone we know- you are really wonderful people!“ 15/08/17 - Jess and Charlie Wade, Hampstead, NW3 Hampstead, NW3
I just wanted to let you know that my car has been repaired and returned to me by EXAN who have done an amazing job, it looks like new!“ 15/06/17 – Mary H, Crouch End, N8 Crouch End, N8
I want to thank you and your team at Exan for the excellent work you carried out on my Audi a fortnight ago... the vehicle looks even newer than before!“ 25/04/17 - Robin Marriott, Chesham, HP5 Chesham, HP5
I just wanted to say a huge thank you for helping me out with my car, its back with me and looks amazing!!“ 04/04/17 – Jessica B, Palmers Green, N22 Palmers Green, N22
This is just to say how much I appreciated your efficiency in getting my car sorted. You assured me that the car would be as new and it really is. I r...“ 27/10/2016 - Linda Dean, Aylesbury, HP19 Aylesbury, HP19