Please see the answers to some of our Frequently Asked Questions.
We believe the information on this page will aid your understanding and make for a more informed experience when it comes to dealing with your car repair.
Click on the question in green beneath to reveal the answer.
If in an out-of-hours emergency you need to leave your car with us you can bring it to our secure 24-Hour storage centre near the services area at Junction 23 of the M25 Motorway:
All you want to know but never needed to ask... until now. Some useful information, advice and tips which put you in the driving seat...
My car has just been returned from Exan, I chose an Audi approved repairer, as I wanted the car returned to factory finish. I can highly recommend Exan.“ 14/03/18 - Stephen Barrett, Rickmansworth, WD3 Rickmansworth, WD3
Thank you so much for such an incredibly quick and efficient service! The car looks brand new. We will be sharing your details with everyone we know- you are really wonderful people!“ 15/08/17 - Jess and Charlie Wade, Hampstead, NW3 Hampstead, NW3
I just wanted to let you know that my car has been repaired and returned to me by EXAN who have done an amazing job, it looks like new!“ 15/06/17 – Mary H, Crouch End, N8 Crouch End, N8
I want to thank you and your team at Exan for the excellent work you carried out on my Audi a fortnight ago... the vehicle looks even newer than before!“ 25/04/17 - Robin Marriott, Chesham, HP5 Chesham, HP5
I just wanted to say a huge thank you for helping me out with my car, its back with me and looks amazing!!“ 04/04/17 – Jessica B, Palmers Green, N22 Palmers Green, N22
This is just to say how much I appreciated your efficiency in getting my car sorted. You assured me that the car would be as new and it really is. I r...“ 27/10/2016 - Linda Dean, Aylesbury, HP19 Aylesbury, HP19