Call us on
020 7609 1600
Email us :
info@exan.co.uk
Please see the answers to some of our Frequently Asked Questions.
We believe the information on this page will aid your understanding and make for a more informed experience when it comes to dealing with your car repair.
Click on a topic from the list below and scroll down. Then click on the question in green beneath to reveal the answer.
Volkswagen Polo 1.0 litre SE Bluemotion 5-door Manual in Pure White. Value £12,500.
Identification of vehicle, fitted extras and on-board systems
Damage identification and appraisal
Repair method research and selection
New replacement part selection
Costing and estimate preparation
Parts and materials procurement
Pre-commencement briefing to personnel
Pre-repair diagnostic checks and fault code analysis
De-trim and strip down of components
Chassis alignment checks and straightening
Damaged panel removal and new panel welding
Sand down, panel beat and re-contour of affected panels
Sealing of all new joints with specified materials
Preparation of bare-metal surfaces and application of protective coatings
Drying and curing of the protective coatings
Paint colour identification and formulation
Preparation of repaired and new panels and application of colour coatings
Application of lacquer coatings
Drying and curing of the colour and lacquer coatings
Application of anti-corrosion materials
Re-trim and reassembly of displaced components
Component testing and systems functionality
Steering geometry test
Road test
Quality control checks
Supported by a number of administrative procedures:
In-progress quality control checks between repair stages
Progress review and additional parts procurement
In-progress updates amongst personnel
In-progress repair method research and review
If in an out-of-hours emergency you need to leave your car with us you can bring it to our secure 24-Hour storage centre near the services area at Junction 23 of the M25 Motorway:
Only a Manufacturer Approved Centre can provide you with a Repair Warranty guaranteed by the manufacturer...
All you want to know but never needed to ask... until now. Some useful information, advice and tips which put you in the driving seat...